Refund Policy
At keebiotics, we strive to provide our customers with the highest quality natural health supplements. We understand that sometimes a product may not meet your expectations, and we want to ensure your satisfaction. That's why we have implemented a comprehensive refund policy to protect your investment.
If you are not completely satisfied with your purchase, you may be eligible for a refund. Please read our refund policy carefully to understand the conditions and procedures for requesting a refund.
Eligibility for Refund
In order to be eligible for a refund, the following conditions must be met:
- The product must be returned within 30 days of the original purchase date.
- The product must be in its original packaging and in unused condition.
- A proof of purchase, such as the order number or receipt, must be provided.
Refund Process
If you meet the eligibility criteria, please follow these steps to request a refund:
- Contact our customer support team at support@keebiotics.com or call us at 1-800-123-4567 to initiate the refund process.
- Provide the necessary information, including your order number and reason for the refund.
- Our customer support team will guide you through the return process and provide you with a return shipping label, if applicable.
- Once we receive the returned product and verify its condition, we will process your refund.
- Please note that it may take up to 10 business days for the refund to be reflected in your original payment method.
Non-Refundable Items
While we strive to accommodate all refund requests, there are certain items that are non-refundable:
- Opened or used products
- Products that have exceeded the 30-day return window
- Products purchased from unauthorized resellers
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products.
Thank you for choosing keebiotics for your natural health supplement needs. We appreciate your trust in our products and look forward to serving you.